Call us: 02 83789191
Get the Right Tradie for the Right Work
The Independent Concierge
Australia’s independent concierge protecting you from overpricing and dodgy builders.
Validated Quotes
Three quotes verified for labour, material costs, and scope.
Contract Negotiation
Assistance in setting payment milestones and auditing against the 17-item checklist.
Escrow Service
Holding funds securely until milestones are certified.
Warranty Support
Helping with defect notifications and warranty claims.
How It Works
1. Initial Contact
Call the 1800 number to be assigned a concierge.
2. Scope Definition
Define what work is required.
3. Quote Validation
Receive three independent, validated quotes.
4. Contract Audit
Agree on terms and milestones using the 17-item checklist.
5. Milestone Inspection
Work is independently certified at each stage.
6. Payment Release
Funds released from escrow only upon certification.
7. Final Documentation
Warranty issued and filed with Fair Trading.
Payment Escrow Service
Australia’s independent concierge protecting you from overpricing and dodgy builders.
Ring-Fenced Accounts
Funds are kept separate from operational funds for safety. Segregated, ring-fenced bank accounts.
Milestone-Based Release
Clear, non-discretionary triggers like foundation completion or structural framing. Payments are only released once work is verified.
Protection for All
Builders are guaranteed payment upon certification, and clients are protected from paying for substandard work. Procedures to hold funds until consent or court orders are provided.
Customer reviews
What our customers are saying
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Jose Fuller
Customer
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Barbara Elliot
Customer
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Marie Stewart
Customer
